Infectious Disease Disinfection
All surfaces receive full coverage with EPA-registered products for infectious disease disinfection.
See infectious disease disinfectionGet high-touch surfaces cleaned and disinfected in a home, office, rental or shared space in First Settlement after illness or possible exposure. EPA-registered products are used according to their labels.
After illness or possible exposure, COVID-19 and virus disinfection focuses on affected spaces and surfaces touched frequently. The service removes soil, then uses an EPA-registered disinfectant according to its label and observes the complete contact time.
Homes, schools, offices, restaurants, rentals, care settings and similar shared properties can be included. Technicians locate frequent touch points, including counters, desks, light switches, door knobs, restroom fixtures and communal equipment. Surfaces close to those points are considered as well when people could touch them while walking through the building.
Other names for this work include infectious disease cleanup, coronavirus cleaning, biohazard remediation, COVID-19 decontamination and biohazard decontamination. Unlike regular janitorial work, cleanup crews use protective equipment, a written scope and directions for each product so the steps are verifiable. This remediation does not take the place of ventilation, fresh air, washing your hands or remaining home while sick.

You can examine which special materials, rooms and surfaces the cleaning service will include before work begins. Use a clear scope to compare the tasks listed.
The scope can match a home, office, restaurant, rental or other shared setting without treating every situation the same way.
For privacy that matters to you and your loved ones, unmarked vehicles are available, and technicians use protective gear while caring for personal property.
To move forward with reopening plans, you receive documentation of the disinfectant name and contact time from its label for the property.
COVID-19 disinfection is most useful when you need a documented, room-by-room cleaning process after illness, an exposure concern or repeated use by many people. Common situations include:
In public-facing businesses, stores and gyms, cleaning may concentrate on counters, repeated touch points and equipment.
The emergency response can target the affected area while a manager or owner keeps access to surrounding areas restricted. A separate incident must generally require law enforcement before officers become involved.
After an illness, surfaces touched often throughout bedrooms, kitchens, bathrooms and common living spaces require careful cleaning.
Shared equipment, workstations, meeting spaces, bathrooms and break rooms can be treated ahead of a return to normal use.
Start by limiting access and gathering clear information about the rooms involved. Before cleanup technicians enter the property:
Call (888) 440-9227A guide that prices COVID-19 disinfection by itself does not exist. For comparison, virus decontamination runs $1,500 to $3,500 per job and infectious disease decontamination runs $2,000 to $8,000 while one wide span goes as high as $10,000 for large properties. None of this is a quote. The assessment of your space, rooms and surfaces gives the actual price.
Published national cost guides are the source for these ranges, rather than an inspection of your property. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 440-9227Coverage varies by policy and the reason for the work. Do not assume that homeowners, renters or business insurance will pay for preventive coronavirus cleaning. Ask the insurance company before work begins when time allows.
Keep the cleaning scope, product list, photos and invoice. Keeping these records supports insurance assistance by showing insurance companies what cleanup you requested and what was completed.
Local requirements, lease terms and the affected area's location may determine who arranges cleanup in a rental or common space.
Business owners need to check required records, communicable disease terms, deductibles and exclusions with the insurance company before depending on coverage.
An insurance company may consider routine disinfection maintenance instead of a loss covered by the policy. Find out if a documented illness receives different treatment from another event under your policy.
Coronavirus biohazard decontamination uses an ordered, controlled process. It starts with an assessment, then moves through cleaning and disinfection before the last check. Throughout the work, the product label determines the steps and the proper treatment for every surface.
You and the technicians examine the rooms, prior occupancy, delicate materials and frequently touched points before cleaning begins.
When needed, technicians mark or close the cleaning zone and select protective equipment such as gloves and eye protection to suit the environment and products.
Because dirt can interfere with uniform disinfectant coverage, technicians first remove visible soil and dust.
An EPA-registered disinfectant is applied to compatible surfaces using the label's directions for concentration and coverage.
The surface is kept wet for the label's contact period and is not sprayed only to be wiped dry right away.
Methods appropriate to each item are used for soft materials, unfinished wood and shared electronics rather than saturating them with an all-purpose spray.
Technicians verify the checklist one room at a time and focus particularly on fixtures, shared equipment, switches and door pulls.
The completed scope and product details are given to you with directions for drying, airflow and when you may return to the treated area.
Call at any time. You speak with a COVID-19 and virus disinfection specialist who outlines the process and schedules a start time with you.
During disinfection, the main concerns are incomplete coverage, chemical mistakes and possible illness exposure. Planning the work carefully helps prevent avoidable contact and serious health risks, without suggesting that cleaning a surface takes away all routes through which illness can spread.
Frequently missed spots include remotes, shared tools, door plates and faucet controls. A room-by-room checklist helps cover the full affected area.
Entering a recently occupied room can put cleaners near an ill person or contaminated items. Suitable protective gear and controlled access limit avoidable contact while cleaning takes place.
A disinfectant needs to remain visibly wet for the time stated on its label. The product might not work as intended if you wipe it dry prematurely.
Can you clean it yourself? Routine cleaning may be enough when no one is currently ill and the property has no special exposure concern. For a known illness, delicate surfaces, a sizable shared area or a workplace needing a clear scope, professional cleanup can support label compliance and coverage of important touch points.
Surface treatment, rather than demolition, is the focus of most virus disinfection work. Hard surfaces receive cleaning and disinfection when the material is compatible. Heavily soiled or damaged porous items are evaluated on their own.

Use an EPA-registered disinfectant that is appropriate for the target virus and surface, and follow the label for dilution, application and full contact time.
Product labeling sets the disinfectant's permitted uses, required airflow and necessary protective equipment.
Federal requirements for worker protection and handling under OSHA Bloodborne Pathogens Standard 29 CFR 1910.1030 apply if the area also contains other potentially infectious materials or blood.
Wisconsin calls it infectious waste, and items saturated with human blood or body fluids are treated as infectious. The Department of Natural Resources rules control storage, transport and treatment, so it cannot go in household trash.
Focused work in a home can take several hours. For a commercial space with many rooms or an office of substantial size, the visit may be longer or phased. The schedule reflects furniture amounts, how many rooms are included, whether surfaces are compatible and required product contact times.
The full COVID-19 and virus disinfection guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Dane County.
Read the full COVID-19 and virus disinfection guide
Planning for access, containment and cleanup can depend on local population, housing and entry conditions.
The nearest listed emergency facility is SSM Health St. Mary's Hospital, Madison, about 1.2 miles away, so medical care remains separate from property cleanup.
Directions that mention Bassett, Mansion Hill or Mifflin West can describe the general area, but crews still need the exact street address and entrance.
As a Madison neighborhood, First Settlement may include several building styles, so cleanup planning should start with the exact property type.
Your phone conversation can include questions about service in nearby ZIP codes and communities.
All surfaces receive full coverage with EPA-registered products for infectious disease disinfection.
See infectious disease disinfection
Cleanup in gyms, residences and care settings addresses C. diff, norovirus and MRSA.
See MRSA, C. diff and norovirus cleanup
Commercial and industrial biohazard cleanup planned around site access and operating needs.
See commercial and industrial biohazard cleanup
Healthcare biohazard cleanup covers clinics, care facilities and residential care homes.
See hospital and healthcare biohazard cleanup
After exposure or injury, workplace biohazard cleanup covers offices and other work sites.
See office and workplace biohazard cleanup
School and daycare biohazard cleanup outside of class hours.
See school and daycare biohazard cleanup
Biohazard cleanup for hotels, Airbnb units and rental properties.
See hotel, Airbnb and rental biohazard cleanup
Biohazard carpet and upholstery cleaning, or safe removal when needed.
See biohazard carpet and upholstery cleaningWhen water and soap are unavailable, an alcohol-based hand sanitizer can lower the amount of germs on your hands. With a product of at least 60 percent alcohol, cover every surface of your hands and rub until dry. Hand sanitizer is for hands, not for disinfecting rooms, furniture or electronics. Use soap and water to wash hands with visible dirt.
Begin in the rooms the ill person used and at the surfaces they touched. Keep people out while you clean visible dirt and disinfect suitable hard surfaces as directed by the product label. Wash suitable fabrics according to their care directions. A professional visit can help with large shared spaces, sensitive materials or a room-by-room scope that needs records.
Coverage is not automatic. Some policies may classify preventive or routine disinfection as maintenance but assess another event under different terms. Call your insurance company, explain why the work is needed and ask about exclusions, the deductible and required records. Keep your photos and invoice, plus the product list and scope, so the claim can be checked.
Begin by cleaning visible soil, then use an EPA-registered disinfectant appropriate to the surface and virus being targeted. Completely cover the material, maintaining wetness for the labeled contact time. Use all protective equipment specified by the label, follow its ventilation directions and never combine cleaning chemicals.
Alcohol can inactivate the virus that causes COVID-19 when the concentration, surface and wet contact time are appropriate. Use either an EPA-registered product on hard surfaces or one the surface maker recommends, always following its label. Never spray alcohol around flames or heat, and remember that wiping quickly may not allow adequate contact time.
Read the disinfectant label and furniture care instructions after checking if the wooden surface is sealed. Spot-test first, then use a compatible product on the sealed wood. Avoid saturation because unfinished or delicate wood may swell, become stained or lose its finish. When a surface is not permitted by the label, choose a material-appropriate method.
Respectful, discreet COVID-19 and virus disinfection is available 24 hours a day, and crews arrive in unmarked vehicles.